CRM (customer relationship management) is a type of software
that act as a communication. With the help of this, it is permissible to work
smarter and find the right data quickly .there are lots of advantages of having
CRM for schools.
Some examples are :
• Manage admission
It manages the students admission life cycle, complete details
of students , batch, roll no. And other documents that are required in
completing the admission process. And it also provides merging if there is any
duplicate entry are made which is admitted from different sources.
• Handle students inquiries
It keeps a record of every interaction with the students
during the counseling process. It also maintains the follow up and enhance the
communication process between academic and students.
• Eliminate paperwork
And increase consistency and efficiency for the teacher
certification and other career-related processes. It also increases the margins of the schools because the lead is properly nurtured which reduce the chances of loss of the lead.
•Fee Management
Automate the fee payment to avoid human errors for hassle-free operation.
Automate the fee payment to avoid human errors for hassle-free operation.
• Other Benefits
It also help in reduction in the cost of expenses that means CRM allow to have a proper allocation of your money in different areas , It provide the graphical view of how much return every medium is providing in term of the expenses incurred. and the best part is it can also access by mobile, anywhere, anytime.
It also help in reduction in the cost of expenses that means CRM allow to have a proper allocation of your money in different areas , It provide the graphical view of how much return every medium is providing in term of the expenses incurred.
As we have discussed earlier that what is CRM let us now discuss
its components.
We all are aware that every single thing goes under a
procedure following a few steps to bring out the maximum utility. CRM is also
not separate from it and it has several components which are as follows.
Management of the Contacts - CRM can be considered a tool
which has dipped the haphazard and chaos of paperwork for maintaining huge
records . Now it's as simple as click and the records are updated.
Managing teams -Yes we can rely on Crm for team management as
well.
Some crms are customed in such a way so that they can keep a
record of scheduled tasks, the agendas, the planning, the execution, the
implementation thus it helps managing the teams as well
Tool for communication - most of the CRM make communication
effortlessly simple by providing multiple options to log in and access the
details for various modes of communication for circulating the required
information which includes emails, messages, phone contacts, and even social
Media but this is customized as per the necessity of the user and may vary.
Helps in reporting-If crms personification would have been
possible I would have personally awarded crm as jack of all traits. Being a
multi tasking tool the biggest support or Maximum possible utility can be
optimized as a report.As we all know a report
of a prescribed work is very crucial.Crm simplifies the whole complexity
by providing an option to create a report as it
has all the records, scheduled tasks, agendas and the purpose of the
work. Hence a lot effort and hard work can be simplified with the help of crm
by collecting the report out of the fetched data.
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