The education industry including schools, colleges, universities, etc is becoming one of the basic needs of human beings. Students are more aware and selective than before, need a fast answer to their queries, and have plenty of choices, not just for the institution, but also for the medium of study. Schools need to adapt to this change in approach and hence are investing in higher education CRM technology to stay ahead in the competition. CRM (customer relationship management) is a type of software that act as a communication. With the help of this, it is permissible to work smarter and find the right data quickly .there are lots of advantages of having CRM for schools. Some examples are : • Manage admission It manages the students admission life cycle, complete details of students , batch, roll no. And other documents that are required in completing the admission process. And it also provides merging if there is any duplicate entry are made which is admitted from di